FAQ

The Style Box is packed with 3-5 items including tops, dresses, separates, shoes, jewelry, accessories or gift cards (Value up to $300). The Accessories Box is packed with 2-4 items including jewelry, accessories or gift cards. Clothing is not included. (Value up to $150).

Every season is a surprise!

Yes. You can buy any individual item in our shop. We have special discounted price only for My Fashion Crate subscribers.

You will be charged immediately after selecting either the Accessories Box or The Style Box. You will get an email confirmation of your order and will receive the current season's box. After your first box, your membership automatically renews every 3 months unless you decide to cancel before your upcoming bill date. 

Our subscription renews every 3 month but You can skip a box or cancel at any time. 

After your first box, your membership automatically renews four times per year. Billing dates are:

Spring Box: February 15

Summer Box: May 15

Fall Box: August 15

Winter Box: November 15

Yes! All subscriptions auto-renew unless noted for cancellation. If you would like to cancel, please contact us. 

Spring Boxes begin shipping mid-March.

Summer Boxes begin shipping mid-June.

Fall Boxes begin shipping mid-September.

Winter Boxes begin shipping mid-December.

Once we have shipped all continuing subscribers, we begin with our new members.

Your package takes 3~5 days to arrive after the notification email. 

Shipping takes a few days longer for Canada and International orders.

We currently ship to the United States (including Puerto Rico), United Kingdom, Australia, and Canada.

All U.S. order shipping is $7.95.

For all international orders including Canada, shipping is $25 plus duties and taxes.

The content of each box is carefully curated, so we do not allow returns or substitutions of any kind. 

If you don’t like the box contents, then that is the perfect opportunity to give gift to your friends and family. 

If you receive a box with damaged/defective product, incomplete contents, or require a size exchange - please email us within 15 days of your processing date. 

You can send the item back to us using trackable method, at your expense. Once we receive your package, we will promptly process an exchange.

We do not offer the option to exchange items as each box is carefully curated.

Take a look at our size chart here. 

As soon as you subscribe, you will receive a confirmation email with a form to fill out with your size and style preference. 

Please email us or use this form to let us know about the update. 

We're always happy to answer questions or make some recommendations. You can email us at hello@myfashioncrate.com or use the contact us form. 

We're always looking for new, hot, trendy and awesome products to include in our packages! To submit your product, simply drop us an email to hello@myfashioncrate.com and we will get back to you shortly.